FREE PDF CPHQ RELIABLE STUDY GUIDE & LEADER IN QUALIFICATION EXAMS & EFFICIENT CPHQ TEST QUIZ

Free PDF CPHQ Reliable Study Guide & Leader in Qualification Exams & Efficient CPHQ Test Quiz

Free PDF CPHQ Reliable Study Guide & Leader in Qualification Exams & Efficient CPHQ Test Quiz

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NAHQ Certified Professional in Healthcare Quality Examination Sample Questions (Q219-Q224):

NEW QUESTION # 219
Health organizations measure performance to meet multiple internal and external needs and demands. Internal quality improvement literature identifies some fundamental purposes for conducting performance measurement such as:

  • A. Demonstration and verification of performance improvement activities
  • B. Both A and B
  • C. Control of evaluation
  • D. Assessment of current performance

Answer: B


NEW QUESTION # 220
The test-retest reliability coefficient is a method to measure instrument reliability.
This method measures the degree of correspondence between:

  • A. Answers to the same questions asked of the same respondents at different points in time
  • B. Answers to the same questions asked of the same respondents at same point in time
  • C. Answers to the different questions asked of the same respondents at different points in time
  • D. Answers to the different questions asked of the same respondents at same point in time

Answer: A


NEW QUESTION # 221
Measurement of variation in health care and its application to quality improvement must begin with the identification
and articulation of:

  • A. The standard against which is to be compared a process based on extensive research,
    trial and error and collaborative discussion
  • B. What is to be measured?
  • C. Understanding true variation versus artifact or statistical error
  • D. Assignable variation

Answer: A,D


NEW QUESTION # 222
Accountability for quality ultimately rests with the

  • A. department leader.
  • B. governing body.
  • C. quality manager.
  • D. CEO.

Answer: B

Explanation:
* Accountability for quality ultimately rests with the governing body of a health care organization, such as the board of directors or trustees. The governing body is responsible for setting the vision, mission, values, and strategic goals of the organization, as well as overseeing its performance, compliance, and risk management. The governing body also appoints, evaluates, and supports the CEO, who is accountable to the governing body for implementing the organization's strategy and ensuring quality and safety throughout the organization.
* The quality manager, the CEO, and the department leader are all important roles in ensuring quality within their respective scopes of authority and responsibility, but they are not the ultimate source of accountability for quality. The quality manager is responsible for designing, coordinating, and evaluating quality improvement initiatives, as well as providing education, training, and support to staff and leaders on quality methods and tools. The CEO is responsible for providing leadership, direction, and oversight to the organization's operations, finances, and culture, as well as ensuring alignment and integration of quality across all functions and levels. The department leader is responsible for managing the daily activities, resources, and performance of a specific unit or service, as well as ensuring compliance with quality standards and policies within their area of responsibility.
* However, none of these roles can ensure quality without the support, guidance, and accountability of the governing body, which has the ultimate authority and responsibility for the organization's quality and safety. The governing body sets the tone and expectations for quality at the top, and holds the CEO and other leadersaccountable for delivering quality outcomes and improving quality processes. The governing body also monitors and evaluates the organization's quality performance and improvement efforts, and ensures that the organization has the necessary resources, structures, and systems to support
* quality. The governing body also ensures that the organization engages with external stakeholders, such as regulators, accreditors, payers, and patients, to demonstrate its commitment and accountability for quality.
References:
* NAHQ Code of Ethics, Principle 1: The healthcare quality professional acts as a change agent and leader within the organization and community, promoting a culture of excellence in quality, safety, and performance outcomes.
* NAHQ Learning Lab: The Role of the Healthcare Quality Professional in Population Health Management, Module 1: Introduction to Population Health Management, Slide 9: The Role of the Governing Body
* NAHQ Journal for Healthcare Quality, Volume 41, Issue 2, March/April 2019, Article: The Role of the Board in Quality and Safety Performance: Perceptions of Board Members and Quality Leaders, Page 72:
Abstract and Page 77: Discussion


NEW QUESTION # 223
Feedback from patients and their families will provide rich information for quality improvement work. For these efforts to be successful, you should consider some questions.
Which of the following is NOT out of those questions?

  • A. How frequently do you need to measure your performance to achieve your name?
  • B. What is your aim for improvement?
  • C. Who will review the data?
  • D. What was your last year budget?

Answer: D


NEW QUESTION # 224
......

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Unlimited Access Features: Now you have access Valid CPHQ Test Objectives to 1800+ sample PDF tests with 100% correct answers verified by IT Certified Professionals,Many professionals struggle with managing their time and studying effectively, making it difficult to pass the Certified Professional in Healthcare Quality Examination (CPHQ) Exam.

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